ANDRÉ, Shelley. Embracing Generational Diversity: Reducing and Managing Workplace Conflict. Operating Room Nurses Association of Canada Journal, [S. l.], v. 36, n. 4, p. 13–22, 2018. Disponível em: https://ticket17180.pkpmisc01.publicknowledgeproject.org/index.php/ornac/article/view/12083. Acesso em: 24 aug. 2026.