MACDONALD, Audrey. Measuring Quality: Evaluating Personnel Competencies. Operating Room Nurses Association of Canada Journal, [S. l.], v. 14, n. 1, 1996. Disponível em: https://ticket17180.pkpmisc01.publicknowledgeproject.org/index.php/ornac/article/view/12907. Acesso em: 27 aug. 2026.